Frequently asked questions
What is happening?
From 7 February 2019, Spookfish will change our name to EagleView. We are thrilled to become a part of the EagleView family and want to reassure our customers that they will see business as usual.
Will our pricing change?
No. There will be no changes to your account, including your current fee structure as a result of this announcement.
Will the login details or password of my account change?
No. There will be no changes to your login details as a result of our name change, nor will there be any service disruptions.
Why is Spookfish rebranding to EagleView?
EagleView’s mission is to improve people’s lives by creating and managing the world’s digital domain for property and structures. Rebranding to EagleView reflects our mission to provide all of our customers with the most advanced imaging technology on the market today.
Who is EagleView?
EagleView began partnering with us in 2016 and has been our largest shareholder. With a focus on extracting data from imagery using machine learning and AI, EagleView’s technology helps government agencies, construction professionals, insurance carriers, energy infrastructure organisations, and other industries enhance their efficiency, productivity, and safety.
What will this mean for users?
There will be no changes nor service disruptions as a result of this announcement. By joining the EagleView family, we will now have expanded resources to deliver innovative solutions even faster than we have in the past.
Will there be any interruption to services?
There will be no disruption to our services.
Who can I contact if I have any further questions?
We will continue to keep you updated on new developments via our website. If you have any questions or comments you’d like to share, please don’t hesitate to reach out to us. You may contact your Spookfish representative or call 1300 77 66 51 or +61 (8) 6365 5626 if outside Australia.